SHIPPING & DELIVERY POLICY

Last Updated: 19 June 2026

Shipping Locations

We ship to selected countries and regions worldwide.

Availability may vary depending on shipping carrier restrictions and local regulations.

Processing Time

Orders are generally processed within 1–5 business days after payment confirmation.

Processing times may increase during:

• Sales periods
• Holidays
• High-volume periods
• Unforeseen operational circumstances

Delivery Time

Estimated delivery time is 6–50 calendar days. Delivery times are estimates only and are not guaranteed.

Delivery times depend on:

• Destination country
• Customs procedures
• Carrier performance
• Seasonal demand
• Weather conditions
• Local logistics networks

Delivery estimates are not guaranteed.

Tracking

Where available, customers will receive tracking information after shipment.

Tracking updates depend on carrier systems and may not update daily.

Customs, Taxes & Duties

Customers are solely responsible for:

• Import duties
• Customs charges
• VAT/GST
• Local taxes
• Clearance fees
• Brokerage fees
• Government-imposed charges

These charges are not included in product prices unless explicitly stated.

Our liability is strictly limited to the purchase price of the product as listed on our website. We are not responsible for and will not reimburse any customs duties, taxes, clearance fees, brokerage fees, government charges, penalties, storage fees, or any other costs incurred during importation or delivery.

Refusal to pay customs charges may result in:

• Shipment delays
• Shipment destruction
• Shipment return
• Additional carrier fees

We are not responsible for any losses resulting from refusal to pay required customs fees.

Delivery Address

Customers are responsible for providing accurate shipping information.

We are not responsible for:

• Incorrect addresses
• Incomplete addresses
• Failed deliveries caused by customer error

Lost or Delayed Shipments

While we work with trusted logistics providers, delivery issues can occasionally occur.

We are not liable for delays caused by:

• Customs inspections
• Weather conditions
• Carrier disruptions
• Government actions
• Force majeure events

Refused Deliveries

If a shipment is refused by the customer or cannot be delivered due to incorrect information, any resulting losses or charges shall be the customer’s responsibility.

Contact

Email: markabayone@gmail.com

WhatsApp: +44 7782830465