PRIVACY POLICY

Last Updated: 18 June 2026

At Markabay, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you use our website, we may collect:

Personal Information

Name
Email address
Phone number
Shipping address
Billing address

Order Information

Purchased products
Order history
Payment information (processed securely by third-party payment providers)

Technical Information

IP address
Browser type
Device information
Cookies
Website usage data

How We Use Your Information

We use collected information to:

Process orders
Deliver products
Provide customer support
Prevent fraud
Improve our website
Communicate order updates
Comply with legal obligations

Payment Security

We do not store complete payment card details on our servers.

Payments are processed through secure third-party payment providers.

Cookies

We may use cookies to:

Remember user preferences
Improve website functionality
Analyze website performance
Improve customer experience

Users may disable cookies through browser settings.

Sharing Information

We may share information with:

Shipping providers
Payment processors
Technology service providers
Legal authorities when required by law

We do not sell personal information to third parties.

Data Retention

We retain information only as long as necessary for:

Order fulfillment
Legal compliance
Business records
Fraud prevention

User Rights

Where applicable under local laws, users may request:

Access to their information
Correction of inaccurate information
Deletion of information
Restriction of processing

Security

We implement reasonable security measures to protect customer data.

However, no online transmission or storage method can be guaranteed 100% secure.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page and will become effective immediately upon publication. The “Last Updated” date at the top of this Privacy Policy will indicate when the latest changes were made.

By continuing to use our website after changes are posted, you acknowledge and accept the updated Privacy Policy.

Contact

Email: [Email Address]

WhatsApp: [Phone Number]